Betting Rules

1. General betting principles

Spinbit Casino may make selected betting products, games or markets available to eligible customers. The products available to you may depend on your location, account status, applicable Australian laws and the services offered on the website at the relevant time. Nothing on this page changes any legal requirement or gives a customer the right to access a product that is unavailable in their jurisdiction.

You must be legally permitted to use the relevant service before placing a bet. You are responsible for checking that online betting is lawful for you and for complying with all laws that apply to your location. Customers must provide accurate information when opening and using an account. An account may only be used by the registered account holder and must not be shared, sold, transferred or operated on behalf of another person.

A customer must be of the minimum legal age required to use the service. Spinbit Casino may carry out age, identity, location, payment and account checks at any time. If required information is not provided, or if information cannot be verified, access to betting services may be restricted, suspended or closed in accordance with the applicable Terms and Conditions.

All bets are accepted at the customer’s own risk. Betting involves the possibility of losing money, and there is no guarantee that a particular result, return or level of success will be achieved. You should only bet with money you can afford to lose and should never use borrowed money, essential household funds or money needed for bills.

Changes to markets and rules

Markets, selections, prices, availability and specific rules may change or be withdrawn before an event or while an event is in progress. The rules displayed with a market at the time of placing a bet generally apply to that bet, unless a correction, obvious error, system issue, fraud concern or legal requirement requires a different outcome. If a specific market rule conflicts with a general rule, the specific market rule will normally take priority.

2. Placing and accepting bets

Before confirming a bet, check the event, market, selection, price, stake, potential return and any other information shown on the bet slip. You are responsible for ensuring that your bet details are correct. A bet is not accepted merely because it has been entered into a bet slip. It must be submitted and accepted by the website’s betting system.

A confirmation message, account record or other electronic indication may be used to show that a bet has been accepted. If the website displays an error, rejects the bet, or does not provide confirmation, you should not assume that the bet was placed. Check your account history before trying again, as submitting another bet may create a separate transaction.

Prices and potential returns shown before acceptance are not guaranteed until the bet has been accepted. Prices may move because of new information, changes in market conditions, trading decisions or activity on the market. Where the system presents a changed price or revised bet, you may be required to confirm the new details before acceptance.

The minimum and maximum stake, maximum potential return, permitted payment methods and other transaction conditions may be shown on the website or in the applicable account rules. Limits may differ between products, customers, markets and betting methods. Spinbit Casino may apply, change or remove limits where permitted by applicable rules and law.

Bets cannot normally be changed after acceptance. Requests to cancel or amend a bet are not guaranteed and will only be considered where the relevant service and market rules allow it. A technical interruption, loss of internet connection or failure to receive a notification does not automatically cancel a bet. Your account history is the most reliable place to check accepted transactions.

• Do not allow another person to access or use your account.
• Keep your password, security information and payment details confidential.
• Review every bet before confirming it.
• Keep records of accepted bets and account transactions.
• Contact the available customer support channel promptly if you identify an account or transaction issue.

3. Events, markets and settlement

Each market may have its own settlement rules. These rules can explain how an event is defined, which result is used, what happens if an event is postponed, and how abandoned, interrupted or rescheduled events are treated. You should read the market information before placing a bet, particularly where the event may take place over several days or where different official sources could report different results.

Unless a market states otherwise, settlement is generally based on the official result or official information provided by the relevant governing body, competition organiser or recognised results source. A result may be changed after initial publication. Spinbit Casino may amend settlement where an official correction is made or where the original result was affected by an error.

A market may be voided where an event is cancelled, does not take place, is postponed beyond the period allowed by the relevant market rule, or cannot be settled fairly. The effect of a void may differ for single bets, combination bets and other bet types. For example, a void selection in a combination bet may be removed from that bet under the applicable rules, while other selections continue to be assessed.

Where a participant, team or competitor withdraws, does not start, is disqualified or is replaced, the outcome will depend on the market’s specific rules. Some markets may remain valid once participation has occurred, while others may be voided. It is important not to assume that a withdrawal has the same effect across all markets.

Live and in-play betting

Live or in-play markets may be available on selected events. Information shown during a live event may be delayed, incomplete or subject to technical limitations. Bets may take longer to process, and a market may be suspended while significant action is taking place or while new information is being assessed. A bet submitted during a suspension may be rejected, accepted later or accepted at a different price where the system permits this.

If a live market is accepted after an outcome has become known, or if a price is clearly inconsistent with the current state of the event because of a system or information delay, the bet may be reviewed under the applicable error and integrity rules. Customers must not attempt to exploit delayed information, technical faults or known settlement issues.

4. Errors, irregular activity and account reviews

Reasonable steps are taken to provide accurate markets, prices and account information. However, mistakes can occur. An obvious error may include an incorrectly displayed price, selection, handicap, line, event detail, settlement result or potential return. If an obvious error occurs, Spinbit Casino may correct the error, void the affected bet, settle the bet using the correct information or take another action allowed by the applicable rules.

A bet may be reviewed if there is a suspected technical problem, duplicate transaction, payment issue, manipulation, fraud, collusion, misuse of an account, breach of these rules or other irregular activity. During a review, related bets, withdrawals or account functions may be temporarily restricted where reasonably necessary. Any action taken will be subject to applicable law and the website’s Terms and Conditions.

Customers must not use software, devices, scripts or methods designed to interfere with the website, automate betting without permission, obtain an unfair advantage or bypass security controls. You must also not submit false information, use another person’s payment method without authority, create multiple accounts to avoid restrictions, or take part in activity that may undermine the integrity of a market.

If an account is suspended or closed, bets already accepted may be dealt with according to the applicable rules and legal obligations. A transaction may be delayed while identity, payment, security or responsible gambling checks are completed. Spinbit Casino may retain information and records where required for compliance, fraud prevention, dispute handling or other lawful purposes.

Technical interruptions

Internet services, mobile devices, payment networks and digital platforms can experience delays or outages. Spinbit Casino is not responsible for a customer’s device, connection, software or network problems. If the website becomes unavailable, do not assume that an attempted bet was accepted. Wait for the service to return and review your account history before taking further action.

5. Payments, disputes and responsible betting

Any return from an accepted and winning bet is processed according to the relevant market rules, account conditions and applicable payment procedures. A return may be subject to verification, lawful deductions, transaction checks or other requirements described in the website’s Terms and Conditions. The amount shown in an account record should be checked carefully, particularly after a market has been resettled or corrected.

If you believe a bet has been rejected, recorded, settled or paid incorrectly, review the bet details and contact Spinbit Casino through the customer support option displayed on the website. Include the relevant account information and transaction details, but do not send your password or complete payment credentials. Issues should be raised as soon as reasonably possible so they can be investigated using available records.

A complaint may be reviewed against the accepted bet record, market rules, event information, system logs and any other relevant material. The outcome of a review may confirm the original decision, correct an error, void a bet or make another adjustment permitted by the rules. If you are not satisfied with the response, follow the further complaint or escalation process described in the website’s Terms and Conditions.

Responsible gambling

Betting should be an occasional form of entertainment, not a way to make money or recover losses. Set a budget before you begin and decide how much time you can spend. Never chase losses, increase your stake because you are frustrated, or continue betting to try to change an earlier result. Taking regular breaks can help you keep your betting within limits.

• Set personal spending and time limits before betting.
• Avoid betting when you are upset, tired, affected by alcohol or under pressure.
• Keep betting separate from money needed for living expenses.
• Do not ask another person to bet for you or use another person’s account.
• Use the responsible gambling tools and account controls made available on the website.
• Request a break, restriction or account closure if betting is no longer enjoyable or manageable.
• Seek independent support if gambling is causing financial, personal or emotional problems.

These Betting Rules are intended as general information and do not replace the full Terms and Conditions or any product-specific market rules. Spinbit Casino may update this page when its services, legal obligations or operating procedures change. The version available on the website at the relevant time should be read before placing a bet.