- OperatorOceanus Mysteria SRL
- Established2021
- Monthly withdrawal limit$50,000 AUD (standard account)
- Game providersPragmatic Play, Evolution, Nolimit City & more
How to get in touch
To contact support by email, write to support@spinbitcasino.wtf. Please use the email address linked to your account where possible, so the team can identify your request more efficiently. Messages are usually answered within 24 hours, although the response time may vary depending on the type and complexity of the enquiry.
You can contact us about matters including:
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Bonus terms and general promotional questions
- Technical problems affecting the website or your account
- Responsible gambling requests or questions about available support
What to include in your message
For faster assistance, include your account email address or username, a short description of the issue and any relevant details, such as when the problem occurred or what you were trying to do. If the enquiry concerns a technical issue, screenshots can be helpful where relevant. Do not include your password or other sensitive security information in an email.
If you are contacting support about responsible gambling, clearly explain the type of help or account action you are requesting. The support team will review your message and provide general information about the next steps.