Responsible Gaming

Gamble for entertainment

Gambling involves risk and outcomes are determined by chance. No betting system, pattern, staking plan or previous result can guarantee a win. A game that has paid out before is not more likely to pay out again, and a losing run does not mean that a win is due. Keeping this in mind can help you make decisions based on entertainment rather than expectation.

Before you play, decide how much money and time you are comfortable spending. Treat that amount as an entertainment expense, similar to the cost of another leisure activity. Never use money set aside for rent, bills, food, debt repayments or other essential commitments. Do not borrow money, sell possessions or rely on future winnings to continue gambling.

Practical habits for safer play

• Set a spending limit before you begin and stop when that limit is reached.
• Set a time limit and take regular breaks away from the screen.
• Keep gambling separate from your everyday budget and financial responsibilities.
• Avoid gambling when you are upset, tired, stressed, intoxicated or trying to recover losses.
• Do not chase losses by increasing bets or extending a playing session.
• Keep your gambling private from children and do not allow anyone under the legal gambling age to use your account.
• Review your gambling from time to time and act early if your habits begin to change.

Tools to help manage your play

Safer gambling tools can help you stay within the boundaries you have set. Depending on the service and the options available to you, these may include deposit limits, wagering or loss limits, session reminders, time limits, temporary time-outs and account restrictions. A limit is most useful when it is chosen before you start playing and is based on your real disposable income.

If you feel that your current limits are too high, reduce them and take a break. Do not increase a limit simply because you have lost money or want to continue playing. Some changes may take effect immediately, while others may be subject to a waiting period or additional account checks. The terms that apply to a particular control should be reviewed before you confirm it.

Consider using these controls

• Set a maximum amount that you can deposit over a selected period.
• Set a maximum loss or wagering amount where the feature is available.
• Use reality checks or session reminders to monitor how long you have been playing.
• Take a temporary time-out if you need space from gambling.
• Request account closure or self-exclusion if you do not want to gamble for a longer period.
• Remove saved payment methods and avoid keeping gambling funds readily available.
• Ask customer support about the safer gambling options available through your account.

Self-exclusion is intended for people who want to prevent themselves from accessing gambling for a defined period or on an ongoing basis. If you request self-exclusion, do not open another account or use another person's account to continue gambling. Account restrictions are not a substitute for professional support, so consider speaking with a qualified gambling support service as well.

Recognising when gambling may be causing harm

Problem gambling can affect anyone, regardless of age, income or previous experience. It may begin gradually, and a person may not notice the impact until gambling has affected their finances, relationships, work, study, health or emotional wellbeing. You do not need to wait for a serious problem before taking action. Asking for help early is a positive and practical step.

You may wish to pause and seek support if you are spending more time or money gambling than planned, hiding your gambling, feeling unable to stop, or thinking about gambling throughout the day. Other warning signs include borrowing money, missing bills, neglecting responsibilities, arguing with family or friends, feeling anxious or low after gambling, or returning to try to win back losses.

Warning signs to take seriously

• You regularly exceed the money or time limit you set.
• You chase losses or increase your bets to recover money.
• You gamble with funds intended for household expenses or other necessities.
• You conceal gambling activity, payments or losses from people close to you.
• You feel restless, irritable or distressed when you try to stop.
• You have borrowed money, sold belongings or used credit to gamble.
• Gambling is affecting your sleep, relationships, employment, study or mental health.
• You have tried to cut back or stop but have not been able to do so.

What you can do next

Stop playing and secure access to your gambling account. Use available limits, a time-out or self-exclusion option, and avoid depositing further funds. Tell someone you trust what is happening so you do not have to manage the situation alone. A gambling support service, counsellor or financial counsellor can help you create a plan that fits your circumstances. If gambling has contributed to thoughts of self-harm or an immediate crisis, seek urgent help through appropriate emergency or crisis services in Australia.

Protecting young people and getting support

Online gambling is intended only for people who meet the legal age requirement that applies in their location. Spinbit Casino does not support underage gambling. You must provide accurate information when creating or using an account and must not allow another person, including a young person, to access your account. Keep passwords, devices and payment methods secure, and log out when you have finished playing.

Parents and carers can reduce the risk of access by using device settings, account controls and payment protections where available. It is also helpful to discuss the difference between gambling and guaranteed income, and to explain that games of chance cannot be used as a reliable way to make money. If you believe a young person has accessed gambling services, take action promptly and contact the relevant support or regulatory service for guidance.

Finding assistance in Australia

Australian players can seek confidential assistance from gambling help services operating in their state or territory. These services may provide counselling, information, financial guidance and support for family members affected by another person's gambling. You can also speak with your general practitioner or a qualified mental health professional. Independent support is available whether you gamble occasionally, have experienced significant losses or are concerned about someone close to you.

1. Stop gambling and move away from the website or app.
2. Write down your immediate financial and personal concerns.
3. Tell a trusted person and ask them to help you follow through with your plan.
4. Use account restrictions or self-exclusion and contact an Australian gambling support service.
5. Review your budget and seek financial counselling if debts or essential expenses are involved.

If you need clarification about responsible gaming features or account restrictions, contact Spinbit Casino through the support channel made available on the website. No gambling control can remove every risk, so the safest approach is to combine account tools with clear personal limits, honest self-monitoring and professional support when needed.